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Returns
Most items can be returned within 30 days of delivery. Start a return from your order history and we'll email you a label.
Eligibility
- Unused, in original packaging.
- Final-sale items aren't returnable (marked at checkout).
- Gift cards aren't returnable but never expire.
Refund timing
Card refunds appear within 5–10 business days. Cash-on-delivery refunds are credited as a gift card you can use across the catalog — issued the same day we receive the return.
Damaged or wrong items
Email us with your order number and a photo within 7 days and we'll make it right.
Questions? Read the FAQ.